Shipping policy

Shipping Policy

 

Global Shipping with Slack Radio

At Slack Radio, we partner with manufacturers and artisans worldwide, sourcing the coolest products just for you. We ship our products internationally through our fulfillment partner, Printify, ensuring that no matter where you are, your order reaches you safely.

Shipping and Delivery Time

Our products are fulfilled through Printify, which means your orders are shipped from various locations around the world, including North America, Europe, and beyond. While we strive to get your orders to you as quickly as possible, please be aware that delivery times can vary depending on your location.

  • Standard Shipping Time: Most orders typically arrive within 7-14 days after dispatch. However, due to the global nature of our sourcing, please allow some extra time for delivery, especially during peak periods or unforeseen delays.

  • Processing Time: Each order requires a processing period where we procure, pack, and prepare your items for shipment. This processing time typically takes 2-5 business days before your order is handed over to our logistics partner.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and the weight of your order. We strive to offer the most competitive rates possible, and all shipping costs will be clearly displayed before you complete your purchase.

Tracking Your Order

We understand the importance of knowing where your order is at all times. That’s why we provide tracking information for every order. Once your order is dispatched, you’ll receive a tracking number that you can use to monitor your shipment’s progress.

Delayed or Missing Orders

If your order hasn't arrived within the expected delivery timeframe, please don't worry. Due to the international nature of our shipping, delays can sometimes occur. If your order is significantly delayed or you suspect it might be lost, please reach out to us at contact@slackradio.org. Our customer service team is ready to assist you.

Shipping Conditions

Please note that while we do our best to ensure timely delivery, some factors are beyond our control. Slack Radio is not responsible for delays caused by customs, shipping carriers, or other circumstances outside our control. We also cannot be held accountable for any damages or loss that occurs once the product has been shipped.

Quality Assurance

We know you’re excited to receive your order, and we’re just as excited to deliver it to you. However, the one thing we won’t compromise on is the quality of our products. We’re committed to ensuring that every item you receive meets our high standards, even if that means a bit of extra time in transit.

Thank you for your patience and understanding. We’re here to provide you with the best products and service possible, no matter where you are in the world.